At Lewiso Star Merch, we’re committed to ensuring your order reaches you promptly and securely. Below, you’ll find information about our shipping methods, delivery times, and policies.

Order Processing

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email once your order is processed, along with tracking information when your order ships.

Note: Custom or personalized items may require additional processing time. This will be indicated during checkout.

Shipping Methods and Delivery Times

We offer the following shipping options at checkout:

  • Standard Shipping: Estimated delivery within 7-15 days.
  • Expedited Shipping: Estimated delivery within 7 days for an additional fee.

Shipping costs are calculated based on the shipping method and destination and will be displayed during checkout.

Please Note: Delivery times are estimates and may be affected by external factors such as customs delays or courier issues.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking details. Use this information to follow your shipment’s progress.

If you encounter any issues or delays, feel free to contact us at [email protected] for assistance.

Lewiso Shipping Restrictions

We currently do not ship to the following locations:

  • China
  • Vietnam
  • India
  • Brazil
  • Cambodia
  • Malaysia

It is the customer’s responsibility to ensure their shipping address is accurate and deliverable.

Customs and Duties for International Orders

For international shipments, customs duties or taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost.

Lost or Damaged Packages

  • Lost Packages: If your order doesn’t arrive within the expected timeframe, please contact us at [email protected]
  • Damaged Packages: If your package arrives damaged, retain all packaging materials and contact us immediately to arrange a replacement or refund.

Contact Us

If you have any questions about your shipment or need further assistance, please reach out to us:
Email: [email protected]
Address: 422 Tate Rd Trlr, Denham Springs, LA 70726, United States